Contact us

Welcome to Kintsuno. We are dedicated to providing you with a seamless shopping experience for our curated collection of Dresses, Tops, and Outerwear. Your satisfaction is our priority, and we are here to assist you with any inquiries you may have.

Please find our contact details and operational information below. We strive to respond to all messages promptly.

Customer Support

For general inquiries, order assistance, size guides, product information, or any other questions, our customer support team is ready to help.

Email: [email protected]

Our standard response time is within 24-48 hours during business days.

Corporate Office

For formal business communications, please use the following address:

Kintsuno Ltd.
123 Fashion Avenue
Suite 450
London, EC1A 1BB
United Kingdom

Before You Contact Us

You might find an immediate answer to your question in our dedicated information pages:

  • For details on shipping options, delivery times, and tracking, please visit our Shipping Information page.
  • Our return policy, exchange procedures, and refund details are outlined on our Returns & Refunds page.
  • Comprehensive information about sizing, fabric care, and product features is available on individual product pages.

Providing your order number (if applicable) in your email will help us assist you more efficiently.

Operational Hours

Our customer support team operates from Monday to Friday, 9:00 AM to 6:00 PM GMT. Emails received outside these hours will be addressed on the next business day.

Thank you for choosing Kintsuno. We value your feedback and look forward to assisting you.

The Kintsuno Team